Victor's Residenz-Hotel Gera
(1303 Reviews)

Gera

Berliner Str. 38, 07545 Gera, Deutschland

Victor's Residenz-Hotel Gera | Parking & Conferences

Victor's Residenz-Hotel Gera is an address that caters to multiple search intents at once: information, location, parking, rooms, restaurant, conferences, and events. The 4-star hotel at Berliner Strasse 38 combines a quiet environment with very good transport connections and clearly positions itself as a central conference hotel in Gera. Those interested in the hotel will find a mix of practical facts and hospitable details on the official pages: modern rooms, a restaurant with its own name, a lobby bar, sauna, fitness room, a wide selection of conference rooms, and a location that caters to both business travelers and leisure guests. ([victors.de](https://www.victors.de/gera))

For SEO analysis, the following topics are particularly relevant: information and address, parking and access, rooms and prices, reviews, Restaurant Gummistiefel, and conferences and crime dinners. These search patterns reflect what users really want to know about a hotel and event location: How do I get there? Where do I park? What amenities are available? Which rooms are suitable for meetings or celebrations? And what gastronomic or cultural events are happening in the hotel? The official website provides many reliable answers, such as proximity to the main train station, the tram stop just 100 meters away, 95 underground parking spaces, and 7 event rooms for up to 310 people. ([victors.de](https://www.victors.de/gera))

Information, Address, and Location at Berliner Strasse 38

Victor's Residenz-Hotel Gera is located at Berliner Strasse 38, 07545 Gera, Germany. The official site describes the hotel as quiet yet extremely conveniently located. Particularly important for visitors is the proximity to Gera's main train station and the tram stop located about 100 meters away. This allows for quick and comfortable access to destinations in the city and region. This location is practical not only for conference guests but also for anyone looking to use Gera as a starting point for a city trip, a short vacation, or a business trip. ([victors.de](https://www.victors.de/assets/victors-gera-factsheet.pdf))

The location is also interesting because Gera itself is described on the hotel’s website as a city with Art Nouveau villas and Bauhaus monuments. The hotel thus sees itself not just as a place to stay but as a starting point for discoveries. The official leisure page points to the historic old town, cultural highlights, and attractions in the vicinity. For guests, this is a clear plus: those searching for information about the hotel receive not just an address but a contextualization of the location. This is particularly relevant for local search terms like information, about, address, and info. ([victors.de](https://www.victors.de/gera))

The contact methods are also clearly structured. The central office can be reached at info.gera@victors.de and the phone number +49 365 4344-0. Additionally, the hotel lists fixed contacts for reception, event management, sales, and management on its contact page. For searchers, this means: Those looking for a phone number, an info address, or specific inquiries about booking, arrival, or events can quickly find the right place on the official website. This is especially important for business customers who do not want to search for long but need a reliable contact option immediately. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/kontakt))

Parking, Access, and Accessibility

When it comes to parking, Victor's Residenz-Hotel Gera scores with a clear and easily understandable solution for guests. According to the official website, there are 95 underground parking spaces. The price is €15 per car per night, and there are also outdoor parking spaces available at the hotel. Additionally, a bus parking space is mentioned, which is particularly interesting for group trips, club outings, or business events with multiple participants. This means the hotel caters not only to classic hotel guests but also to organized arrivals with larger vehicle volumes. ([victors.de](https://www.victors.de/gera))

Accessibility is a core argument. The hotel is located close to the main train station, and the tram stops just around 100 meters away. This is ideal for guests arriving without a car. For drivers, the connection to the city and the region remains comfortable. The hotel website explicitly emphasizes that all destinations in the city and region can be reached quickly and conveniently. This makes the hotel attractive for both guests with a tight schedule and travelers with leisure plans. ([victors.de](https://www.victors.de/gera))

The use of event and conference facilities also benefits from this location. Those planning conferences, seminars, or presentations need not only rooms but also a logistical solution for participants, speakers, and suppliers. This is where the combination of underground parking, outdoor parking spaces, bus parking, and transport connections helps. The business page of the hotel additionally points out that speakers can benefit from a reserved parking space if available. This is a detail that makes a significant difference, especially for professional events. ([victors.de](https://www.victors.de/gera))

Rooms, Prices, and Amenities at Victor's Residenz-Hotel Gera

Those looking for rooms and prices should first understand the structure of the accommodation. Victor's Residenz-Hotel Gera offers standard single rooms, standard double rooms, standard twin rooms, family rooms, and studios. The standard categories are each 25 m² in size; family rooms start at 35 m², as do the studios. This clear differentiation makes it easy to choose the appropriate category depending on the travel purpose: compact for business trips, spacious for families, or comfortable for longer stays. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/rooms))

Amenities include, according to the official site, among others, Wi-Fi, free calls to worldwide landline and mobile networks from the room connection, flat-screen TV, desk, small refrigerators, hairdryer, cosmetic mirror, and selected cosmetic products. Depending on the category, there is either a shower or a bath, and in the studios, additionally a capsule machine and sometimes separate living and sleeping areas. The rooms are thus not luxurious in an overloaded sense but designed for practical comfort. This aligns well with search queries for information, price, and info, as it clearly shows what guests receive in return for their booking. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/rooms))

Regarding prices, the website works with offers and specials rather than rigid flat rates. Currently, the hotel site refers to a Smart Special with a price advantage and a newsletter discount of 5% on the current daily room rate. Additionally, a booking calendar is offered, and the reception is open daily from 6 AM to 11 PM. This is important for SEO: users searching for prices want not only a number but a sense of availability, flexibility, and potential benefits. This is where the website provides good orientation. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera?utm_source=openai))

Overall, the impression is of a functional, clean, and comfortable hotel structure suitable for both short stays and longer business appointments. Families benefit from the larger rooms, studios provide more living quality, and business travelers find amenities that support productive work. The fact that the hotel additionally highlights free phone calls and fast Wi-Fi in all rooms shows a clear focus on reliable comfort rather than gimmicks. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/rooms))

Restaurant Gummistiefel, Breakfast, and Lobby Bar

The culinary heart of the hotel is the Restaurant Gummistiefel. The official restaurant page describes a breakfast restaurant with a light-flooded winter garden, as well as the à-la-carte offerings in the Restaurant Gummistiefel and the lobby bar in the lobby lounge. For guests, this means several culinary zones instead of just a single dining room: a rich breakfast in the morning, individual meals during the day or evening, and snacks and drinks from the mini-bar in between. This versatility makes the hotel interesting for guests who want to use their stay not just as a place to sleep but as a comfortable daytime space. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

The opening hours are also clearly defined. Breakfast is served Monday to Friday from 6:30 AM to 10:00 AM, and on Saturdays, Sundays, and holidays from 7:00 AM to 10:30 AM. In the Restaurant Gummistiefel, hot meals are available Monday to Saturday from 5:30 PM to 9:00 PM; it is open from 5:00 PM to 11:00 PM according to the site. The lobby bar is also available Monday to Saturday until 11:00 PM. Such details are crucial for search queries about restaurants, reviews, and opening hours, as they provide real utility and facilitate planning. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

The variety of dishes is also concretely visible on the website. There are dedicated pages for the menu, lamb menu, currywurst menu, drinks menu, and bar menu. This positions the restaurant not as interchangeable hotel gastronomy but as a place with its own culinary profile. Therefore, those searching for the Restaurant Gummistiefel at Victor's Residenz-Hotel Gera will find not just a name but a clearly defined gastronomic offering with breakfast, à-la-carte cuisine, bar, and regular special themes. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

For social content and search engines, it is also important that the hotel visually presents its gastronomy strongly. The official pages feature images of the restaurant, breakfast area, winter garden, terrace, and lobby bar. This provides a concrete answer to the search intent for photos: users can already see how the culinary area of the hotel is staged before their arrival. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

Conferences, Events, and Crime Dinners in Gera

Victor's Residenz-Hotel Gera is clearly more than a classic city hotel. The business page describes it as a suitable place for conferences, congresses, seminars, and presentations. With conference and event rooms filled with daylight, space for up to 300 people, and individual conference offerings, the hotel clearly targets companies, agencies, associations, and organizers that need a professional infrastructure. The location with good connections to local and long-distance transport is an additional advantage as it simplifies access and logistics. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/business-meetings))

The rooms are specifically named and technically described. They include Thüringen 1 to 4, Otto Dix 1 and 2, and Heinrich Schütz. The areas range from 50 to 295 m², the room height is about 3 meters, and the seating arrangements are listed from theater to parliament and U-shape to banquet and circle of chairs. Additionally, the BIERSTUBE GUMMISTIEFEL can also be booked for events. This shows that the hotel does not only offer standardized conference concepts but can flexibly accommodate different formats. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/business-meetings))

Additional services are also interesting for business customers. The hotel mentions fast Wi-Fi throughout the building, an AirPlus billing system, a reserved parking space for speakers if available, as well as early check-in and late check-out as possible advantages. This may sound dry, but in practice, it is exactly what professional organizers appreciate: predictable processes, smooth billing, and good technical conditions. Therefore, the search intent for events fits very well with this hotel. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/business-meetings))

The culinary event calendar is also noteworthy. The page for culinary events regularly announces special formats, including crime dinners and other themed evenings and seasonal promotions. For the keyword combination crime dinner Gera Victor's Residenz Hotel Gera, this is a direct hit, as the hotel actually includes such events in its own calendar. This transforms the hotel into a place where overnight stays, dining, and event experiences come together. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar/terminkalender))

Photos, Reviews, and Special Extras

Those searching for photos will find plenty of material for orientation on the official pages. There are images of rooms with beds, desks, and TVs, conference rooms with seating and screens, the Restaurant Gummistiefel with tables and chairs, the breakfast restaurant with a buffet, the sun terrace, the reception, and other impressions of the hotel. This visual variety is enormously helpful for the search intent, as interested parties receive a realistic picture of style and atmosphere in advance. Especially with hotels, images are often the quickest way to a booking decision, and Victor's Residenz-Hotel Gera focuses on providing many clear insights. ([victors.de](https://www.victors.de/gera))

Special extras include the terrace and courtyard, the mini-bar with drinks and snacks, the lobby lounge with lobby bar, as well as the sauna and fitness room. The sauna is subject to a fee and must be booked in advance at the reception, while the fitness room is free of charge. Additionally, dogs are welcome for a fee. For many travelers, such details are more important than big marketing promises, as they concretely influence the stay. The hotel presents a profile that focuses on comfort, practicality, and small additional benefits. ([victors.de](https://www.victors.de/gera))

The topic of reviews also plays a role, as the official hotel website features a separate section for guest reviews and a review overview. This is important because searchers look not only at images and facts but also at the experiences of other guests. Additionally, the leisure page points to the historic city center of Gera, the zoo, Hofwiesenbad, and other excursion tips. So, for those looking to not only stay overnight but also experience the city, this hotel provides a good starting point and many practical connections for their stay. ([victors.de](https://www.victors.de/gera))

Sources:

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Victor's Residenz-Hotel Gera | Parking & Conferences

Victor's Residenz-Hotel Gera is an address that caters to multiple search intents at once: information, location, parking, rooms, restaurant, conferences, and events. The 4-star hotel at Berliner Strasse 38 combines a quiet environment with very good transport connections and clearly positions itself as a central conference hotel in Gera. Those interested in the hotel will find a mix of practical facts and hospitable details on the official pages: modern rooms, a restaurant with its own name, a lobby bar, sauna, fitness room, a wide selection of conference rooms, and a location that caters to both business travelers and leisure guests. ([victors.de](https://www.victors.de/gera))

For SEO analysis, the following topics are particularly relevant: information and address, parking and access, rooms and prices, reviews, Restaurant Gummistiefel, and conferences and crime dinners. These search patterns reflect what users really want to know about a hotel and event location: How do I get there? Where do I park? What amenities are available? Which rooms are suitable for meetings or celebrations? And what gastronomic or cultural events are happening in the hotel? The official website provides many reliable answers, such as proximity to the main train station, the tram stop just 100 meters away, 95 underground parking spaces, and 7 event rooms for up to 310 people. ([victors.de](https://www.victors.de/gera))

Information, Address, and Location at Berliner Strasse 38

Victor's Residenz-Hotel Gera is located at Berliner Strasse 38, 07545 Gera, Germany. The official site describes the hotel as quiet yet extremely conveniently located. Particularly important for visitors is the proximity to Gera's main train station and the tram stop located about 100 meters away. This allows for quick and comfortable access to destinations in the city and region. This location is practical not only for conference guests but also for anyone looking to use Gera as a starting point for a city trip, a short vacation, or a business trip. ([victors.de](https://www.victors.de/assets/victors-gera-factsheet.pdf))

The location is also interesting because Gera itself is described on the hotel’s website as a city with Art Nouveau villas and Bauhaus monuments. The hotel thus sees itself not just as a place to stay but as a starting point for discoveries. The official leisure page points to the historic old town, cultural highlights, and attractions in the vicinity. For guests, this is a clear plus: those searching for information about the hotel receive not just an address but a contextualization of the location. This is particularly relevant for local search terms like information, about, address, and info. ([victors.de](https://www.victors.de/gera))

The contact methods are also clearly structured. The central office can be reached at info.gera@victors.de and the phone number +49 365 4344-0. Additionally, the hotel lists fixed contacts for reception, event management, sales, and management on its contact page. For searchers, this means: Those looking for a phone number, an info address, or specific inquiries about booking, arrival, or events can quickly find the right place on the official website. This is especially important for business customers who do not want to search for long but need a reliable contact option immediately. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/kontakt))

Parking, Access, and Accessibility

When it comes to parking, Victor's Residenz-Hotel Gera scores with a clear and easily understandable solution for guests. According to the official website, there are 95 underground parking spaces. The price is €15 per car per night, and there are also outdoor parking spaces available at the hotel. Additionally, a bus parking space is mentioned, which is particularly interesting for group trips, club outings, or business events with multiple participants. This means the hotel caters not only to classic hotel guests but also to organized arrivals with larger vehicle volumes. ([victors.de](https://www.victors.de/gera))

Accessibility is a core argument. The hotel is located close to the main train station, and the tram stops just around 100 meters away. This is ideal for guests arriving without a car. For drivers, the connection to the city and the region remains comfortable. The hotel website explicitly emphasizes that all destinations in the city and region can be reached quickly and conveniently. This makes the hotel attractive for both guests with a tight schedule and travelers with leisure plans. ([victors.de](https://www.victors.de/gera))

The use of event and conference facilities also benefits from this location. Those planning conferences, seminars, or presentations need not only rooms but also a logistical solution for participants, speakers, and suppliers. This is where the combination of underground parking, outdoor parking spaces, bus parking, and transport connections helps. The business page of the hotel additionally points out that speakers can benefit from a reserved parking space if available. This is a detail that makes a significant difference, especially for professional events. ([victors.de](https://www.victors.de/gera))

Rooms, Prices, and Amenities at Victor's Residenz-Hotel Gera

Those looking for rooms and prices should first understand the structure of the accommodation. Victor's Residenz-Hotel Gera offers standard single rooms, standard double rooms, standard twin rooms, family rooms, and studios. The standard categories are each 25 m² in size; family rooms start at 35 m², as do the studios. This clear differentiation makes it easy to choose the appropriate category depending on the travel purpose: compact for business trips, spacious for families, or comfortable for longer stays. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/rooms))

Amenities include, according to the official site, among others, Wi-Fi, free calls to worldwide landline and mobile networks from the room connection, flat-screen TV, desk, small refrigerators, hairdryer, cosmetic mirror, and selected cosmetic products. Depending on the category, there is either a shower or a bath, and in the studios, additionally a capsule machine and sometimes separate living and sleeping areas. The rooms are thus not luxurious in an overloaded sense but designed for practical comfort. This aligns well with search queries for information, price, and info, as it clearly shows what guests receive in return for their booking. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/rooms))

Regarding prices, the website works with offers and specials rather than rigid flat rates. Currently, the hotel site refers to a Smart Special with a price advantage and a newsletter discount of 5% on the current daily room rate. Additionally, a booking calendar is offered, and the reception is open daily from 6 AM to 11 PM. This is important for SEO: users searching for prices want not only a number but a sense of availability, flexibility, and potential benefits. This is where the website provides good orientation. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera?utm_source=openai))

Overall, the impression is of a functional, clean, and comfortable hotel structure suitable for both short stays and longer business appointments. Families benefit from the larger rooms, studios provide more living quality, and business travelers find amenities that support productive work. The fact that the hotel additionally highlights free phone calls and fast Wi-Fi in all rooms shows a clear focus on reliable comfort rather than gimmicks. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/rooms))

Restaurant Gummistiefel, Breakfast, and Lobby Bar

The culinary heart of the hotel is the Restaurant Gummistiefel. The official restaurant page describes a breakfast restaurant with a light-flooded winter garden, as well as the à-la-carte offerings in the Restaurant Gummistiefel and the lobby bar in the lobby lounge. For guests, this means several culinary zones instead of just a single dining room: a rich breakfast in the morning, individual meals during the day or evening, and snacks and drinks from the mini-bar in between. This versatility makes the hotel interesting for guests who want to use their stay not just as a place to sleep but as a comfortable daytime space. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

The opening hours are also clearly defined. Breakfast is served Monday to Friday from 6:30 AM to 10:00 AM, and on Saturdays, Sundays, and holidays from 7:00 AM to 10:30 AM. In the Restaurant Gummistiefel, hot meals are available Monday to Saturday from 5:30 PM to 9:00 PM; it is open from 5:00 PM to 11:00 PM according to the site. The lobby bar is also available Monday to Saturday until 11:00 PM. Such details are crucial for search queries about restaurants, reviews, and opening hours, as they provide real utility and facilitate planning. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

The variety of dishes is also concretely visible on the website. There are dedicated pages for the menu, lamb menu, currywurst menu, drinks menu, and bar menu. This positions the restaurant not as interchangeable hotel gastronomy but as a place with its own culinary profile. Therefore, those searching for the Restaurant Gummistiefel at Victor's Residenz-Hotel Gera will find not just a name but a clearly defined gastronomic offering with breakfast, à-la-carte cuisine, bar, and regular special themes. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

For social content and search engines, it is also important that the hotel visually presents its gastronomy strongly. The official pages feature images of the restaurant, breakfast area, winter garden, terrace, and lobby bar. This provides a concrete answer to the search intent for photos: users can already see how the culinary area of the hotel is staged before their arrival. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar))

Conferences, Events, and Crime Dinners in Gera

Victor's Residenz-Hotel Gera is clearly more than a classic city hotel. The business page describes it as a suitable place for conferences, congresses, seminars, and presentations. With conference and event rooms filled with daylight, space for up to 300 people, and individual conference offerings, the hotel clearly targets companies, agencies, associations, and organizers that need a professional infrastructure. The location with good connections to local and long-distance transport is an additional advantage as it simplifies access and logistics. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/business-meetings))

The rooms are specifically named and technically described. They include Thüringen 1 to 4, Otto Dix 1 and 2, and Heinrich Schütz. The areas range from 50 to 295 m², the room height is about 3 meters, and the seating arrangements are listed from theater to parliament and U-shape to banquet and circle of chairs. Additionally, the BIERSTUBE GUMMISTIEFEL can also be booked for events. This shows that the hotel does not only offer standardized conference concepts but can flexibly accommodate different formats. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/business-meetings))

Additional services are also interesting for business customers. The hotel mentions fast Wi-Fi throughout the building, an AirPlus billing system, a reserved parking space for speakers if available, as well as early check-in and late check-out as possible advantages. This may sound dry, but in practice, it is exactly what professional organizers appreciate: predictable processes, smooth billing, and good technical conditions. Therefore, the search intent for events fits very well with this hotel. ([victors.de](https://www.victors.de/en/hotels/victor-s-residenz-hotel-gera/business-meetings))

The culinary event calendar is also noteworthy. The page for culinary events regularly announces special formats, including crime dinners and other themed evenings and seasonal promotions. For the keyword combination crime dinner Gera Victor's Residenz Hotel Gera, this is a direct hit, as the hotel actually includes such events in its own calendar. This transforms the hotel into a place where overnight stays, dining, and event experiences come together. ([victors.de](https://www.victors.de/hotels/victor-s-residenz-hotel-gera/restaurant-bar/terminkalender))

Photos, Reviews, and Special Extras

Those searching for photos will find plenty of material for orientation on the official pages. There are images of rooms with beds, desks, and TVs, conference rooms with seating and screens, the Restaurant Gummistiefel with tables and chairs, the breakfast restaurant with a buffet, the sun terrace, the reception, and other impressions of the hotel. This visual variety is enormously helpful for the search intent, as interested parties receive a realistic picture of style and atmosphere in advance. Especially with hotels, images are often the quickest way to a booking decision, and Victor's Residenz-Hotel Gera focuses on providing many clear insights. ([victors.de](https://www.victors.de/gera))

Special extras include the terrace and courtyard, the mini-bar with drinks and snacks, the lobby lounge with lobby bar, as well as the sauna and fitness room. The sauna is subject to a fee and must be booked in advance at the reception, while the fitness room is free of charge. Additionally, dogs are welcome for a fee. For many travelers, such details are more important than big marketing promises, as they concretely influence the stay. The hotel presents a profile that focuses on comfort, practicality, and small additional benefits. ([victors.de](https://www.victors.de/gera))

The topic of reviews also plays a role, as the official hotel website features a separate section for guest reviews and a review overview. This is important because searchers look not only at images and facts but also at the experiences of other guests. Additionally, the leisure page points to the historic city center of Gera, the zoo, Hofwiesenbad, and other excursion tips. So, for those looking to not only stay overnight but also experience the city, this hotel provides a good starting point and many practical connections for their stay. ([victors.de](https://www.victors.de/gera))

Sources:

Frequently Asked Questions

Reviews

AH

Attila Horváth

12. August 2025

Beautiful surroundings, polite service. The breakfast is particularly delicious, and there is a wide variety to choose from.

NL

Nick Lange

17. June 2024

A big hotel in a mid sized city, Victor's core benefits are its gorgeous interior paired with a great breakfast and bar area. The rooms are alright, clean and big. The hotel is located in the middle of the city and directly connected by public transport. The staff was especially friendly! Happy people serving in a happy place.

FB

Fabian Böttcher

6. August 2024

The best hotel in Gera. Very big rooms, very polite and helpful employees. Top central location. The sauna is rather new and is a blessing during the stay there. I can fully recommend this top hotel to anyone considering traveling to Gera.

PG

Przemysław Grzenia

15. March 2024

Worst hotel I have ever been. Conditions are poor, interior is old, and staff is really rude. I approached the restaurant and wanted to order food. It was around 19:50. I had been waiting for 40 minutes for the waiter. Finally, once the waiter approached, he communicates that the kitchen is closed... I had asked him what time they are closing the kitchen and he answered "at 21:00". So I asked why I cannot order when there are 30 minutes left to closing. I got the answer that they already cleaned the dishes... The second reason for my poor rating is that nobody from the staff speaks English, which is a bit weak considering we are in the middle of Europe. The third reason, I spent a month in this hotel, and three times I received an invoice with the wrong address... fixing it was a nightmare as nobody was able to communicate with me in English. Incompetency and ignorance of the staff reach new heights. Additional smaller issues, broken elevator, mandatory breakfast, one day I asked for a lunch box as I wanted to leave early, obviously, they hadn't prepared it. Describing in one word: "disaster". Don't go there!

JB

Jesus Barragan

7. November 2025

Hi! I’ll be staying there soon! I was wondering if you have irons in the rooms!!! Thanks